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Network, architecture, resiliance.

System overview & benefits.

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A symmetrical network that delivers the best possible solution for the most demanding situations.

A Next Generation Intelligent Network.

21iN I.P based network is a precision designed, intelligently architectured cloud solution which effortlessly accommodates the capacity and complexity required for the roll-out of complex and demanding multiple call center scenarios. The contact center is delivered as a stand-alone solution (Communication providers) or an interconnected service for (Service Providers).

The meticulous design and testing of our overall network features two highly secure telecom data center’s at it's core. Utilising Vodafone and BT Interconnects, ensures we deliver a highly resilient, high availability PCI Compliant solution featuring full hardware, component and interface redundancy across the entire network(s).

PCi CompliantPCI call recording & payment services
BT and Vodafone endorsedEndorsed by BT & Vodafone
Regulated by OfcomOfcom Regulated Network Operator.
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Resilient Network.

Resilient Network

Hardware Redundancy.

Hardware Redundancys

Interface Redundancy.

Interface Redundancy

Next generation Network

Next generation Network

Security & Compliance.

Security & Compliances

High Availability.

High Availability
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You are in good hands.

21iN provides the best-of-breed, industry leading Hosted Contact Center solution to large organisations, channel partners and resellers across the globe.

We believe in empowering businesses with the cutting edge contact center features they need and the flexibility to scale effortlessly.

21iN the company
Ofcom RegulatedRegulated by Ofcom
Trusted Network OperatorTrusted Network Operator
Endorsed by Vodafone and BTEndorsed by Vodafone & BT

Go to introCall Management & Contact Centre solutions Evolved Our platform requires no capital expenditure, Hardware acquisition, maintenance and is totally free from SLA'S