Call centre management and contact centre

• Proposition
• Benefits
• Platform
• Network & Integration
• Company
• Contact

HARNESS THE POWER OF 21iNPaaS

Hosted NGIN Contact Center & Call Distribution.

Presenting an industry leading, 21st Century, Intelligent Network for call management and contact centre operations.

Eliminating all the issues of legacy systems that you do not need - delivering all the features you do. 21iN 'Platform is a unique best-of-breed permanently contemporary, leading edge and immensely powerful 'Intelligent Network' based solution.

Eliminates CAP-EX & OP-EX

BT & Vodafone UK interconnected .

SLA Free, Price-Per-Minute Model.

21iN Platform

Call Management & Contact Centre solutions Evolved 21iN presents a shift change in the rolling out and management of the core infrastructure and cost of cutting edge hosted Distribution & Contact Centres.

Fully redundant & Resilient.

Highly Scalable & Capable.

Permanently Contemporary.

best of breed solution.

Our solution is aimed Specifically at service Providers & Communication Providers this is an industry leading network based Call Management & Contact Centre Solution of almost limitless capability and scalability.

Key Benefits

• Hosted Solution
• Enhances Customer Experience
• Cap-Ex, Hardware & SLA Free
• Price Per Minute
• Scalable- Capacity Elasticity
• Proportional Cost

• Advanced Call Centre & Interface
• Bespoke Service Creation
• Permanently Contemporary
• Fully Redundant
• Cost Reduction
• PCI Compliant