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Hosted NGIN Contact Center & Call Distribution.

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Presenting an industry leading, 21st Century, Intelligent Network for call management and contact centre operations.

Eliminating all the issues of legacy systems that you do not need - delivering all the features you do. 21iN 'Platform is a unique best-of-breed permanently contemporary, leading edge and immensely powerful 'Intelligent Network' based solution.

Cap-ExEliminates CAP-EX & OP-EX
Bt and Vodafone endorsedBT & Vodafone UK interconnected .
SLA FreeSLA Free, Price-Per-Minute Model.
21iN Platform

Go to introCall Management & Contact Centre solutions Evolved 21iN presents a shift change in the rolling out and management of the core infrastructure and cost of cutting edge hosted Distribution & Contact Centres.

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Fully RedundantFully redundant & Resilient.
Highly ScalableHighly Scalable & Capable.
ContemporaryPermanently Contemporary.

best of breed solution.

Our solution is aimed Specifically at service Providers & Communication Providers this is an industry leading network based Call Management & Contact Centre Solution of almost limitless capability and scalability.

21iN Network

Key Benefits

  • Hosted Solution
  • Enhances Customer Experience
  • Cap-Ex, Hardware & SLA Free
  • Price Per Minute
  • Scalable- Capacity Elasticity
  • Proportional Cost
  • Advanced Call Centre & Interface
  • Bespoke Service Creation
  • Permanently Contemporary
  • Fully Redundant
  • Cost Reduction
  • PCI Compliant
All Key Benefits